Men In Ink - Ink & Toner
Printer Ink Refills, Compatibles, Cartridges & Toners

Guarantee & Legal

We believe in what we do & here's the proof.

 

Our Guarantee

 

We trust you'll find our ink & toner products and services to be of great quality and value! We stand behind this and are happy to exchange/refund defective cartridges or troublesome refills. If there's something wrong with your purchase, bring it back with your receipt within 30 days. 

 

IMPORTANT!

Please check your cartridge numbers carefully before opening any packaging. All new cartridges must be unopened and in original packaging for a refund or exchange, except where a manufacturing defect has been found. We take no responsibility for wrong cartridges purchased by mistake and are unfortunately unable to offer a refund or exchange for them.

 

the fine print...

INK REFILLS: All ink refills are guaranteed to work properly. If there’s an issue, bring back your cartridge and receipt within 30 days for a refund or exchange. 

COMPATIBLE INK CARTRIDGES & COMPATIBLE TONER CARTRIDGES: Compatible ink and toner cartridges are guaranteed to work properly. If there’s an issue with the performance of your cartridge, you are eligible for a refund or exchange within 30 days accompanied by a receipt for proof of purchase. Unopened and unused compatible ink and toner cartridges are eligible for refund or exchange within 30 days and must be accompanied by a receipt for proof of purchase. Once opened, compatible cartridges are not returnable or exchangeable unless there is a manufacturing defect. Please check your cartridge numbers carefully before opening any packaging as we are not responsible when wrong cartridges have been purchased by mistake.

BRAND NAME (OEM) |INK & TONER CARTRIDGES: Unopened and unused brand name (OEM) cartridges are eligible for refund or exchange within 30 days and must be accompanied by a receipt for proof of purchase, except where they have been discounted (expiring, repackaged, etc.) and are final sale. Once opened, brand name (OEM) cartridges are not returnable or exchangeable. Please check your cartridge numbers carefully before opening any packaging. We are not responsible when wrong cartridges have been purchased by mistake. If a manufacturing defect is experienced with a brand name (OEM) cartridge, the customer must contact the manufacturer directly to resolve the issue. Men In Ink accepts no responsibility for manufacturing defects on OEM cartridges and reserves the right to refuse a refund in this case. Special order items must be unopened, unused and accompanied by a receipt for proof of purchase within 30 days. All special order items are subject to the Manager’s discretion for a refund or exchange and may not be returnable or exchangeable. We weigh all returned cartridges to ensure they contain the correct amount of ink or toner and reserve the right to refuse a refund or exchange on this basis.

BULK INK: All bulk ink is final sale and can't be returned or exchanged.

LEGAL DISCLAIMER: If no original receipt is presented or more than 30 days have passed since the original purchase, you may or may not receive a credit note for the item you wish to return, based upon the return guidelines laid out above. Credit notes are valid on future Men In Ink purchases and hold no cash value. We take no responsibility for lost receipts or credit notes. We reserve the right to refuse all refunds or exchanges at our discretion at any time, especially if the cartridge has been opened, tampered with, damaged or is missing ink/toner. 

Brand names have been referred to for descriptive purposes only and are the property of their respective holders.

© Men In Ink 2017